Okta Verify is a Multi-Factor Authentication (MFA) tool. MFA provides an additional step of security when logging into your account by verifying your identity. You may be asked to enroll in Okta Verify, depending on your role.
Specialists should NOT be enrolling in Okta Verify to surpass the VPN connection.
Opting Out of Okta Verify
If you set up Okta Verify using the Okta Verify app and are no longer able to use this feature, you will need to disable it.
Navigate to: https://grubhub.okta.com/
Log in to OKTA.
Click on your name in the top right and go to Settings
If you are unable to select the fields, click the edit profile button
Under Extra Verification, select Remove next to Okta Verify
Select Yes
If you are prompted to authenticate your login but are unable to access Okta Verify from your
mobile device to confirm, create a ticket with Partner Support.